1. Use of Website
You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others.
Unauthorized use of this website may result in legal action.
2. Intellectual Property
All content on this website, including text, images, graphics, logos, and designs, is the property of Ellie Creative unless otherwise stated.
You may not reproduce, distribute, or use any materials without prior written permission.
The images shown in website mockups on this site are not the property of Ellie Creative. They are copyright-free or sourced from royalty-free image libraries and are used for display and demonstration purposes only. Final client projects will use original or properly licensed imagery.
3. Services
Ellie Creative provides graphic design, brand design, and website design services.
Specific terms, timelines, and pricing for services will be outlined in a separate service agreement or proposal.
4. Payments
All fees for services are due according to the terms outlined in your invoice or service agreement.
Services will not begin until the required deposit or payment is received.
5. Refund and Cancellation Policy
Deposits: All deposits are non-refundable. They secure your project slot and cover initial planning and administrative work.
Cancellations by Client: If you cancel your project before work has begun (beyond the deposit stage), no additional payment will be required. If cancellation occurs after work has started, you are responsible for payment for all completed work up to the cancellation date.
Cancellations by Ellie Creative: In the rare event that Ellie Creative must cancel a project, any unused portion of fees paid (excluding work already completed) will be refunded.
Refunds: Refunds are not provided for completed work or digital files delivered. All sales of digital services are final.
6. Limitation of Liability
Ellie Creative is not responsible for any direct, indirect, incidental, or consequential damages that result from the use of our website or services.
We make no guarantees that the website will always be available, secure, or error-free.
7. Third-Party Links
Our website may contain links to third-party websites. Ellie Creative is not responsible for the content, policies, or practices of those sites.
8. Privacy
Your use of this website is also governed by our Privacy Policy.
9. Governing Law
These Terms are governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts of Ontario.
10. Changes to Terms
Ellie Creative may update these Terms at any time without notice. Updates will be posted on this page with the new effective date.
11. Contact Information
If you have questions about these Terms, please contact us at:
Email: hello@ellie-creative.com
Business Location: Greater Toronto Area, Canada
Ellie Creative respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.