1. Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal Information: Name, email address, phone number, project details submitted through contact forms.
• Technical Information: Cookies, IP addresses, browser type, and analytics data (e.g., through Google Analytics).
• Payment Information: If applicable, billing details collected through secure third-party payment processors.

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries and provide services.
• Process transactions securely.
• Improve our website and user experience.
• Send occasional updates, newsletters, or promotions (with your consent).

3. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

• Trusted third-party providers (e.g., payment processors, email marketing services, analytics tools) to deliver services.
• Legal authorities if required by law.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. Sensitive data, such as payment details, is processed securely by third-party providers.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Request deletion of your personal information, subject to legal or contractual obligations.

To exercise these rights, contact us at hello@ellie-creative.com
6. Cookies

Our website uses cookies and similar technologies to improve functionality and analyze site traffic. You may disable cookies in your browser settings, though this may affect website functionality.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: hello@ellie-creative.com
Business Location: Greater Toronto Area, Canada